Interactive Customer Solutions
Millennial customers are ever-demanding and wish to get instant resolutions to their queries. Our new-age interactive customer solutions through chatbots keep you ahead of the technology curve. These solutions offer quick, accurate, and personalized responses, ensuring customer satisfaction and engagement.Digital Transformation
Digital experience is no longer just a part of a strategy: it is now an expected part of delivery!
Where to begin?
You're undoubtedly wondering where to start with these top technology trends in mind, as well as to stay relevant and compete in 2021 and beyond. The obvious response may seem overdone, but focusing on the member journey and experience is critical. Seethos Chatbots are A.I. based NLP powered and are domain agnostic, servicing premium clients in Banking, Credit Unions, Hospitality, and other industries across regions.
Chatbots are one of the means!
- Artificial Intelligence has the potential to do precisely that when properly integrated, allowing chatbots to answer frequently requested queries.
- Provide a more robust and delightful customer experience through chatbots.
- Chatbots, in conjunction with a searchable knowledge engagement platform, provide a better digital-first experience for customers.
- They free up important time for customer support agents to focus on higher-level concerns.
- It's a win-win situation for the businesses eager to embrace the digital transformation trend.
They free up important time for customer support agents to focus on higher-level concerns.
Benefits
- Improved Consumer Experience: Recent data on Consumer Experience Solutions shows that the number one reason consumers switch to other service providers is because they “get the run-around”.
- Improved Employee Experience: If agents were freed up to have more meaningful conversations, they desire vs. rushing off the phone to get to the next consumer?
- Lower Support Costs: Automated support is much cheaper than human support. Chatbots provide a great way to provide the first line of support by answering the high-volume inquiries that are driving up your support costs.
- Increase Product Engagement: Chatbots provide a great tool to engage consumers, drive them through an experience to deliver not just more product engagement, but also higher conversion rates.
- Valuable Member Insights: Chatbots provide invaluable data that give insights into what consumers are asking, how they are behaving and how organizations can proactively provide a better experience.
Our Chatbot Specifications
Benefits of integrating with Seethos AI
Intuitive and User-friendly GUI
Menus and Sub menus driven
Multilingual capable
Integration with banking solution
Chat History
On Premise Implementation
Configurable interest rates
FAQs to answer member queries
Analytics
Configurable Backoffice system
Integration to Whatsapp,Facebook etc.,
Product Information through questions
Our Features
Go through our varieties of features powered by Seethos AI
Real-Time Threat Detection
- Detects a wide range of threats, including weapons, threat objects, smoke, and fire.
- Provides instant notifications to security personnel for immediate action.
Seamless Integration
- Easily integrates with existing CCTV and security systems.
- Supports multiple camera brands and types for versatile deployment.
Advanced AI and Machine Learning Algorithms
- Utilizes deep learning models for accurate threat recognition.
- Continuously learns and adapts to new threat scenarios over time.
Scalability
- Designed to scale with your business, supporting additional cameras and locations as needed.
- Can be customized to fit the specific needs of different types of properties.
Automated Monitoring
- Reduces the need for constant human monitoring by automating threat detection.
- Allows security personnel to focus on critical tasks, improving overall efficiency.
Custom Alert Protocols
- Configurable alert systems to notify relevant personnel via email, SMS, or app notifications.
- Supports hierarchical alerting based on the severity of the detected threat.
Data Analytics and Reporting
- Provides detailed analytics on system performance and security events.
- Generates regular reports on detection accuracy, false positives, and response times.
Technical Support
- Offers round-the-clock technical support to ensure system uptime and reliability.
- Includes regular software updates and maintenance services.
Mobile Access
- Monitor and manage your security system remotely via a mobile app.
- Receive real-time alerts and access live feeds on the go.
User-Friendly Interface
- Intuitive dashboard for monitoring and managing the entire security system.
- Easy access to live feeds, system alerts, and historical data.
Compliance and Privacy
- Adheres to industry standards for data security and privacy.
- Ensures that all video footage and alert data are securely stored and accessed only by authorized personnel.
Training and Knowledge Transfer
- Comprehensive training programs for security personnel to effectively use the system.
- Ongoing support and knowledge transfer sessions to keep the team updated on the latest features and best practices.
Customizable Detection Zones
- Ability to define specific areas within the camera's field of view for targeted monitoring.
- Helps reduce false positives by focusing on critical zones.
Cloud and On-Premise Options
- Offers flexible deployment options, including cloud-based and on-premise solutions.
- Ensures that the system can meet the security and compliance needs of different organizations.
Event Playback and Forensics
- Allows users to review past events with timestamped playback.
- Supports forensic analysis by providing detailed logs and event summaries.
Multi-Location Management
- Centralized management of multiple locations from a single dashboard.
- Ideal for organizations with distributed properties or branches.
Continuous Improvement
- Regular updates and enhancements to the system based on user feedback and technological advancements.
- Keeps your security measures up-to-date with the latest AI developments.
Environment Adaptability
- Adapts to different environmental conditions, including low light and adverse weather.
- Ensures consistent performance regardless of external factors.
